Finance

Gatwick Airport put flight info on whiteboards after screens all broke

Gatwick Airport put flight info on whiteboards after screens all broke

Ayla Herbert, 26, from Penryn, Cornwall, was at the airport for a Flybe flight to Newquay when she encountered a crowd gathered around two whiteboards after passing through security.

Staff at Gatwick Airport have had to write information about flight departures on whiteboards after a technical issue means screens have failed.

Gatwick Airport tweeted: "We are sorry, but due to an IT issue our flight information is not displaying correctly". As of 12:30 p.m., the issue had still not been resolved.

Vodafone provides the service, and said a damaged fibre cable was to blame.

She told the Press Association: "Each flight was written down, flight number, time of departure, time of when boarding would be announced and eventually the gate number".

For travelers at Gatwick Airport in London on Monday morning, getting to their gate was exactly that.

The malfunctioning caused a "handful" of people to lose their flights, Metro quotes the airport saying.

Many frustrated passengers have taken to twitter to slam the airport for the chaotic scenes.

Footage shows passengers crowded around a whiteboard in the Sussex airport's south terminal as staff use a pen to update flight times. "We are keeping Gatwick Airport constantly informed of progress".

He added: "Gatwick would like to apologise to any passengers affected and expects Vodafone to resolve the issue as quickly as possible".